This is a great product. Installation is pretty easy, and it works exceptionally well. I installed it on a 03 Denali and use it with a VX6800 phone. The hands free voice quality is quite amazing. Customer service is first class. Call the support number and you get Fred, not some person reading a script in broken English in a foreign country. I had a problem with the first unit I received. I called about 3PM Pacific on a Friday and the replacement arrived at my home on Monday. It has worked flawlessly for over a month. This is a technology product that does one thing, and does it exceptionally well. Set up is very simple. Then, just use it. One cool feature I discovered is that I can switch existing calls to the Galaxy/OnStar when I get in the Denali, and back to the XV6800 when I get out of the Denali. I'm a very happy customer.
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Received my device a while ago. I wanted to really test this thing and see how well it worked before I commented. I am using an Iphone 3GS with the unit in a 2005 Surburban. It is by far the best hands free device I have ever used. I have been through 5 different hands free devices in 3 cars over the last year. I wish I would have found this sooner. Fred, the tech is brilliant. I can't believe someone hasnt thought of this before now. I would highly recommend this unit to anyone with GM Onstar. I have linked it to 3 different kinds of phones and had no problems at all. Easy install. No brainer. I spend approx. 7-8 hours a day 5 days a week using this device. Its great. Crystal clear, very user friendly.
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it has to be the best bluetooth product i have ever used put it on my 06 avlanche and they are right did not even take more than 3 min A+++++++++
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Received my product and installed and connected in under two minutes. The quality is crystal clear and the ease of use is amazing. I will never use my old bluetooth headseat again. Cheaper than subscribing to basic onstar over a whole year, and broadens your whole cell phone experience
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I tried several types of hands-free products but none were clear enough. When I recieved and installed the Galaxy I was pleased with the ease and function of the device. The cost , although a little high, was worth every penny.
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I installed this unit in a 2006 CTS-V. Installation was a breeze and the customer service and product quality are top notch. I highly recommend this company.
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I found this product searching for a handsfree system for my Chevy Uplander. I had tried a number of sun visor clip-on units and they were all trash. This unit is truly an all-in-one plug and play device, and the customer support is EXCELLENT. I would not have any hesitation in recommending this product to anyone who has a GM vehicle that is on this product's compatibility list.
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Installed this am - slight difficulty pairing up, but a phone call to Fred and I was all hooked up. It works as described - and no wires or secondary mics, no fiddling with the volume on the radio, etc. Just carefee calling.
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I FINALLY was able to get time to get the Galaxy1000 installed last weekend and have used it all week and can give a good report/review of it's function and operation.
INSTALL :
Install was VERY easy. The OnStar module is located on the passenger side of the trunk. To access you just need to remove 6 screw down fasteners that hold down the trim peice that is on the rear most part of the trunk and side trunk liner. After that, you can pull away the trunk line on the passenger to access the OnStar module and wiring. To install the Galaxy 1000, you unplug the only two connectors that go into the OnStar unit ( both are white AND are different shaped/keyed so NO WAY to get them confused/connected wrong) and plug them into the Galaxy1000 unit.
Mounting the unit is going to be an owner by owner decision. For me, I found that I could "wedge" the Galaxy 1000 between the trunk floor and the OnStar unit/wiring very solidly. I placed a peice of adhesive on the top/bottom of the Galaxy1000 where it would contact the trunk floor and OnStar unit. After 1 week, I last night checked on the unit. Still solidly in place. No rattles or otherwise were heard at all during normal operation so I am happy with this solution. Others may choose use the mounting tabs formed into body of the Galaxy 1000 case (3) or otherwise.
SETUP :
This was an absolute breeze and the Galaxy comes with excellent included instructions as well as being available to print from their website.. Hold down the OnStar key for 5-10 second to put unit into paring mode. Go into your cell phone and find the unit labeled "ARGUS GALAXY" and connect. Password is "1234". Done and Done.
OPERATION :
I am an IT consultant/technician and am in/out of my car all day. Galaxy 1000 powers up/connects when I start the car, turns off/disconnects when i shut off the car. Have had ZERO issues this week and I talk a good 500 mins or so in the car on average per week. I had a Motorola T305 ( VERY nice external solution) and find that the Galaxy outperforms it in all aspects. I REALLY enjoy how it lowers the music volume when a call comes in (sometimes I crank out my Alice in Chains a bit loud ) and turns off the music when a call is accepted. Had to do this manually with my Motorola external unit. Same goes for turning the Motorola unit on/off when I got in/out of the car. Alot of times I stay within range of the bluetooth and when I would pick up a call onsite, it would transfer to my phone and I'd have to change over before talking to the client. PITA at times. The integrated OnStar microphone seems to be excellent. My car has a Corsa exhaust and not one person has complained or mentioned any increase/decrease from my previous setup. Most people say I sound better when comparing it to my Motorola unit.
At this time, I have not a solitary negative thing to say about the Galaxy 1000. I wish it was cheaper (isn't that true of every modification) but for me, it's was 249.00 WELL SPENT. Would not hesitate to buy it again. I will be ordering another unit for my wife's Tahoe.
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I wanted to use the product for a couple of weeks before I commented. The product works as advertised. I installed in an \'05 Yukon Denali. Installation was a snap since my module is right behind the glovebox. I use mine with an iPhone and have no problems with connections. Since the iPhone has voice activated dailing, then I get to use this feature with the Galaxy 1000.
The other positive theing I would like to talk about is the turn around time on answering my question. It was outstanding, I don\'t hink anyone else I have dealt with responded as quickly.
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I have a 2006 Saturn Ion 3. I had some trouble locating the OnStar module location in my car. I e-mailed customer service on this site and was contacted immediately. I called the help number and spoke with the owner directly. Fred walked me through locating the module and I was able to install the device in seconds. He is not kidding when he says that he wants 100% satisfied customers. I've played around with it and it seems to work flawlessly. I will be referring everyone I know who has Onstar!!
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Recently installed this product in my wife\'s \'08 H3 and couldn\'t be happier with the results. The sound quality is fantastic, the installation was a simple plug-in, and the phone pairing went seamlessly. What a great way to make use of the Onstar hardware without the hassle of a separate phone number!
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The Galaxy 1000 is a wonderful product. It functions well and the sound quality for both the sender and the receiver is quiet and clear. I'm very pleased with it. The installation is such a simple process. My 30 something son was amazed that his mother installed it by herself. Actually, so was I.
Thank you for creating this device. I had been searching for a way to utilize my Onstar system without an extra phone number and cost. I had tried some other systems which ended up not recognizing my voice commands and having terrible sound quality. The Galaxy 1000 does the job.
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Although I was initially skeptical, I must admit that I was thoroughly impressed with the Galaxy 1000. Not only was it easy to install and setup, but I was amazed at the quality of the hands free conversations I could now have through the otherwise unused Onstar system in my Denali. The Galaxy 1000 also muted the Denali's stereo system when a call was either incoming or outgoing and when I used the Voice dialing feature on my Blackberry Storm, the Blackberry's voice recognition software voice came through over the Denali's speakers loud and clear! All these features really make the Galaxy 1000 the most economical solution for any Onstar equipped late model GM vehicle owner that would like the safety of hands free Bluetooth without the hassle and cost of aftermarket "Professional" installers. Thanks again Galaxy!
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It is fun to install and use a product that does what it says it will do. Utilizing the built in Onstar buttons is an ingenious way to effect a clean, highly functional hands free system. Great product.
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I am posting this on behalf of Tim and at his request. When I read his testimonial I contacted him. I did so out of respect and to resolve any concerns he might have had. Below is the exchange;
Tim I have posted your testimonial, I’m truly sorry about your issues. I have forwarded them to our engineering department for a fix. On a side note, the manufacturer powers up each unit 100 times to make sure there is no connectivity/power up problems. From what I was told this WAS an issue in the beta models.
Please give me an opportunity to correct the problem, if we can’t or if you decide you are unhappy I will make sure refunded not only your purchase and shipping costs but I’ll pay your import fees as well. We refuse to have any unhappy customers!
Thanks,
Fred
Tim replied;
Wow you really do want to make your customers happy! I think we're all good.. for the last couple days we turn the key to power, await the solid green light (couple secs) and the start the truck. So far it has worked every time... Feel free to update the testimonial with a comment about how all seems resolved if you'd like.
Cheers,
Tim
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I purchased 1 unit for my Cadillac CTS and 1 for my wife's Suburban. I found the units rather pricey and by the time they arrived in Canada and I paid duty my wallet really took a hit. This said there are not a lot of options out there that are this integrated and easy to install. Install went really well and both worked within minutes. Unfortunately after the first attempt we have had problems. In my Cadillac sometimes it does not power on and I have to pull over, turn off the car and start it again. I can't figure out why but 8 out of 10 times it works fine. I've taken conference calls and when it works it works like a charm. My wife drives a 2005 Suburban and so far it works about 2 out of 10 times. I've spend some time trying to trouble shoot and see from a post below that turning the key to "power" and waiting for the connection before starting the truck works for him so we'll give this a try.
Sales support and customer service was top notch... In the end it feels like I purchased a "beta" product but if I can figure out how to work around the quirks I suspect I'll learn to love it.
Tim
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installed this on thanksgiving day. couldn't get it to pair with my phone, so i sent an email to customer support expecting an answer in 4 days, on monday. Much to my surprise, i received an answer within 5 minutes and now my phone is paired and working. How great is that?
My only complaint is the price. It is steep but there is no competition.
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Great product. Only took about 5 minutes to install in my 04 Tahoe last night. Very easy to operate and call quality is fantastic.
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Hello. I have had my Galaxy for only a day and I have to say the quality of the calls is great. My phone has voice activated dialing that is automatically activated when you press the call Dot on the Mirror and it really works well. I have had Onstar running in my vehicle since I purchased it (2005 Suburban) for $19 a month with an additional line via Verizonwireless for another $9.99 a month designated to the Truck. It required me to forward an un-forward my cell phone to the truck number in order to achieve hands free operation. The biggest problem I had was when you either forget to forward it as you get in or when you forget to un-forward it when you get out leaving you in a black hole until you remember to un-forward the calls to the vehicle.
Three things that have lowered my rating below;
1. The initial pairing did not work and subsequent pairings would not connect the phone to the speakers, others could hear me but I could not hear them. After countless attempts, we made a successful connection and that problem has gone away. We called Galaxy several times and the support was helpful, courteous and a LIVE person answered the phone each and every time. I suspect my problem was tied into point 2.
2. It turns out that unless you have your radio powered on; there is no connection to the audio system of your vehicle. Onstar would accept calls and activate the microphone and speakers if the radio was on or off and was a nice feature as sometimes I like to drive with nothing but my thoughts. Instead of turning the radio off I just dial down the volume now.
3. Unless I turn the key to the on position and let the phone connect to the via Bluetooth and wait a few seconds before starting the truck, it fails to connect on most attempts. I have learned to be more patient and wait for the solid light on the mirror after turning the key to the on position before starting the truck. Seems to do the trick.
Overall, I am happy with the purchase despite a couple of nuances. I would recommend it to others but tell them up front about the radio needing to be on all the time. It may be something Galaxy wants to put in their sales literature as well or change in any product modifications or revisions over time.
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I am so glad I found the Galaxy. I can't believe how great the sound is. My husband was mad at me for buying another expensive "useless" gadget, I had tried 3 others;the type that you tune thru the radio (yuck),one that my mechanic put in ( picked up all the feedback from the kids and didn't mute the radio), and a speaker thingy on my visor that really stunk.
Anyway, I told my husband that it looked easy to put in and that I would do it myself. He wouldn't let me so he did it, other than it taking him a few minutes to mount it it was so easy he did admit I could have put it in myself. He's so impressed that he's buying one for his car.
This thing is really amazing! I can drive with the window down and still talk, no backround noise! It even blocks out the kids in the back!
I also like the fact that it's made in the USA!!!
When we paired it for the first time we had a little confusion and had to call, Fred at Galaxy 1000 was real helpful and knew right away (common problem?)what we needed to do, We needed to push and hold in the Blue Onstar button until the led on the right of the mirror flashed red and green. It said it would do this automatically when we first put it in but my husband doesn't remember for sure. Anyway, it was not a big deal and I felt comfotable knowing I could call someone. When I get in my Suburban I don't even take my phone out of my purse, in fact I don't even think about my phone, it automatically just rings if someone calls me and I use the hands free dialing to make my calls.
Fred did ask me to give this testimonial, it is an honest review. Having tried others I recommend the Galaxy 1000 to everyone!
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I just bought and installed the Galaxy 1000 for my 06 denali and it works great. It works as well as the one in the Lexus or BMW.I now have a follow up question: does Galaxy make a bluetooth product for Ford vehicles?
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Thank you Galaxy 1000. I bought this product last week and took about 3 minutes to install. Since then, it is working perfect and made my life easier.
I would give 5 star for this fantastic product.
I have already recommended this product to my friend for his Saturn Vehicle.
Thanks
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Works great!!!! Now my wife wants one.
Took 5 minutes to install and set up, real easy.
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